Skyss and Consat Telematics: Transforming fleet operations with data insights

The Skyss success

Skyss operates a diverse fleet of buses, including gas, electric, trolley, and diesel models. With the 2G network being phased out they saw the opportunity to implement the new Consat Telematics solution that would improve efficiency and enhance the travel experience for passengers.

Project overview

Partners:

Skyss and Consat Telematics

Location:

Vestland County, Norway

Objective:

To provide a comprehensive mobility solution supporting sustainable public transportation and enhancing the passenger experience through advanced vehicle and traffic management systems.

Completion date:

Initial project started in 2012, renewed in 2024, valid through 2030

“Having computers onboard the buses allows us to constantly monitor their health and ensure our operators are performing as expected. We can verify that the buses operate efficiently and that all signals are received.”
– Jan-Roger Røys, System Administrator at Skyss

The challenge:

A network in transition

With Norway’s 2G network being phased out, the company faced a significant challenge that required a complete technology upgrade. This upgrade wasn’t just about replacing old equipment; it was also an opportunity to implement new solutions that would improve efficiency and enhance the travel experience for passengers.

This strategic move addressed the immediate need for modernisation while also enhancing operational reliability, aligning services with the latest technologies, and ensuring Skyss maintains high standards in public transportation as it continues to meet the expectations of a growing ridership.

The solution:

Next-generation fleet intelligence

In collaboration with Consat Telematics, Skyss implemented an advanced solution that includes driver displays, onboard computers, public displays for passenger information, automatic stop announcements, and automatic passenger counting. Initially starting with 500 buses, the project has now expanded to encompass 900 vehicles. In September 2024 , 50 new Consat Vehicle Computers (CVCs) were installed, with plans for 400 units in operation by July 2025. This solution includes hardware, software, ongoing development, and 24/7 support to ensure seamless integration with Skyss’s operations.

Key technologies work together to deliver clear benefits for drivers, traffic controllers, and passengers:

Driver displays and central vehicle computers provide seamless access to critical operational data within each bus.
In-bus public displays keep passengers informed with real-time service updates and route information.
Automated stop announcements enhance the passenger experience with clear, timely notifications of upcoming stops.
Automated passenger counting delivers accurate data to support operational insights and resource planning.

Core functionalities

Designed for efficiency, built for scale

Real-time bus monitoring and contract compliance.
Driver assistance.
Real-time positioning.
Passenger information systems.
Onboard TFT displays.
Automatic passenger counting.
Signage and announcements.

Keeping passengers informed for smoother journeys

The solutions provided by Consat Telematics deliver significant value to Skyss and its passengers:

Enhanced travel experience with real-time monitoring and updated passenger information, ensuring a smooth journey for 89 million boardings annually.
Reliable services supported by vehicle computers and driver displays, maintaining consistent and dependable transport services.
Timely information through automatic announcements and public displays inside buses, keeping passengers informed throughout their trip.
Operational transparency by allowing Skyss to monitor bus performance in real-time, promoting accountability among operators.
Data-driven decision making using passenger counts and performance data to optimise operations and improve efficiency.

89 million boardings enabled in 2023

The results:

A smarter, more efficient system

Skyss has successfully transformed its public transportation system by upgrading to Consat Telematics’ newest technical solutions. This collaboration has allowed Skyss to maintain constant oversight of bus health and operational compliance, ensuring that service contracts are met effectively. The renewed partnership, set to last until 2030, further solidifies Skyss’s commitment to providing modern, efficient public transportation.

”Your solutions enable us to oversee compliance with our contracts, serving as an invaluable tool in our daily operations to manage our operators effectively.”

– Jan-Roger Røys

System Administrator at Skyss

In summary:

Data-driven innovation

The solution provides Skyss with full operational control and real-time visibility, ensuring buses run as intended, operators meet their responsibilities, and passengers stay informed throughout their journey.

Continuous monitoring of bus performance.

Ensuring operators meet their duties.

Confirming buses are running as intended.

Verifying proper signal reception.

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